Frequently Asked Questions
How MANY DOGS CAN YOU LOOK AFTER IN YOUR HOME AT ANY ONE TIME?
We can care for 3 dogs from the same family at any one time.
WHAT SMALL CAGED PETS DO YOU CARE FOR?
We care for birds, mice, guinea pigs, rabbits, rats, and fish. If you have another type of pet we may care for it too, you just need to ask us about it.
IS FOOD INCLUDED IN your FEEs?
Food is not included in the boarding fee. You will need to supply enough food to last the duration of your pets stay. If your pets' food runs out we will purchase more, however, you will be billed for it on your return.
DO YOU look after all dog breeds in your home?
No, we only care for dogs who are small to medium size in our home.
Do you pet sit for all dog breeds?
No, we do not care for dogs such as Pit Bull Terriers, Bull Mastiffs etc. If it is a breed known for aggressive behavior we will not care for it as it is too much of a risk for our staff.
do my pets have to be up to date with immunizations?
Yes, your pets have to be up to date with their immunizations for us to care for them.
What will you do with my pet in an emergency?
In an emergency we will take you pet to your elected Veterinarian.
Do you charge for each pet when you look after them in my home?
No, we charge you a flat rate for all the pets in your home.
Do you charge more on public holidays?
No, we charge the same fees all year round.
How long has happy pets homecare services been in the pet care business?
Happy Pets Homecare Services was established as a Pet Sitting business in 2011.
are you insured?
Yes, we have full Public Liability Insurance through MGA Insurance Brokers. Our insurance has been tailored specifically for our industry and covers our staff and your pets while they are in our care.